Outsourced Salesforce support
We solve your incidents, blockers and questions about your CRM quickly, without a complex project.
- Home
- Accounts
- Contacts
- Opportunities
- Reports
Opportunities
| Opportunity name | Amount | Stage |
|---|---|---|
| Project Alpha | €50,000 | Qualification |
| Project Beta | €120,000 | Proposal |
| Project Gamma | €75,000 | Negotiation |
- Reply within 24 hYour request picked up fast
- Secure workIn your environment, in full confidentiality
- No subscriptionOn-demand work, simple and flexible
Hands-on support for your daily needs
Practical help to unblock your users, adjust your CRM and support your teams.
Blockers solved fast
We handle your incidents and usage problems so you can get going again quickly.
Configuration changes
We adapt your settings, fields, rules or views to your needs.
Help for users
We answer your questions and coach your teams on good practice.
Targeted, efficient work
On-demand support focused on your problem, without the weight of a project.
A user could no longer see opportunities
A typical Salesforce support case, solved quickly.
- The problemA user could no longer see any opportunity in the CRM, although they could before.
- The solutionWe checked their access rights, fixed the profile settings and restored visibility on opportunities.
- The resultOpportunities are visible again and the user can get back to work as usual.
Before
Opportunities
No opportunities to display
After
Opportunities
- Project Alpha€50,000
- Project Beta€120,000
- Project Gamma€75,000
How does an engagement work?
A simple, transparent process, from your request to the fix.
- 1
You describe your problem
In a few lines, through the form or WhatsApp.
- 2
We analyse the request
We check the need and the best approach, then let you know we're on it.
- 3
We work on your CRM
Fix, adjustment or assistance, in your environment and safely.
- 4
Your problem is solved
We confirm the result and stay available if needed.
One-off work or regular support
Choose the option that fits your need and how often you use it.
One-off work
- Ideal for a blocker or a specific need
- Picked up fast
- You only pay for the work done
Regular support
- Support over the long term
- Recurring support time (monthly)
- To handle your requests and anticipate your needs
See the details of each plan and choose the one that best fits your organisation.
Frequently asked questions
Answers to the most common questions about our Salesforce support.
Configuration incidents and blockers: failing Flows and rules, access rights, wrong reports, fields, picklists, imports and duplicates. Apex development and integrations are development work, on a quote.
You get a first reply within one working day, Monday to Friday. The time to resolve depends on the problem: it is stated with the quote, before any work.
Yes. You create a named user with only the permissions needed, for a set period, with no shared password. Changes are tested in a sandbox when possible, and nothing goes to production without your approval.
Not for one-off work: you accept a quote, then the work is billed on actual time. Monthly plans, however, come with a 3-month commitment.
Tell us about your Salesforce problem
A blocker, a question, a doubt about your configuration? We help you quickly and efficiently.