Service

Outsourced Salesforce administrator

Hand the day-to-day management of your CRM to a dedicated expert, without hiring in-house, and keep Salesforce efficient, reliable and aligned with your needs.

CRM - Administration
  • Home
  • Users
  • Settings
  • Tasks
  • Reports

Users42 users

NameProfileStatus
Sales TeamSalesActive
Customer Service TeamSupportActive
Marketing TeamMarketingActive

A Salesforce administrator by your side, for the long term

We take care of the administration, changes and support of your CRM to free up your time and make the most of it for your teams.

User management

Creating users, changing access, profiles and permissions, safely.

Support for your teams

Fast replies to your requests and day-to-day help for users.

Ongoing configuration

Adjustments, new fields, automations and improvements as you need them.

Simple tracking

Requests, priorities and completed work, with a clear and regular status update.

Example engagement

Your team is losing time on Salesforce requests

A common situation in SMEs: CRM needs pile up and teams slow down.

  • The problemChange requests (access, fields, reports, automations) pile up and are not handled quickly.
  • The solutionAn outsourced Salesforce administrator takes on the requests, delivers them and suggests improvements.
  • The resultMore autonomous teams, an up-to-date CRM and noticeable time saved every day.

Before

CRM

Requests

  • Adjust accessPending
  • Create a fieldPending
  • Edit a reportPending

After

CRM

Requests

  • Adjust accessDone
  • Create a fieldDone
  • Edit a reportDone

How does the support work?

A simple, flexible and transparent framework to run your Salesforce without friction.

  1. 1

    You centralise your requests

    You share your needs (adjustment, access, automation, etc.) through the form, by email or on WhatsApp.

  2. 2

    We prioritise

    We analyse your requests, discuss them if needed and set the work plan.

  3. 3

    We work on a regular basis

    We configure, handle requests and keep you informed of progress.

  4. 4

    You keep visibility

    You follow the status of requests, the work done and the next priorities, in full transparency.

Recurring support that is simpler and better value than hiring

Get lasting Salesforce expertise without the constraints of an in-house role.

Outsourced administrator(with Super Admin CRM)

  • Salesforce expertise right away
  • Flexible and scalable to your needs
  • Predictable cost, 3-month commitment
  • Adjustable number of hours

Hiring in-house

  • Long, demanding HR process
  • Higher total cost (salary, employer costs, tools)
  • Less flexibility when needs change
  • Training sometimes needed
See our pricing

Plans suited to your volume of requests and the level of support you need.

Frequently asked questions

Answers to the most common questions about an outsourced Salesforce administrator.

The daily work of a Salesforce administrator: users and permissions, fields and pages, reports and dashboards, simple Flows, imports and de-duplication, reviewing Salesforce releases and documentation.

You send your requests by email or WhatsApp. Each one is estimated before it is handled, and you get a monthly report: hours used, requests handled, points to watch.

An employed admin makes sense when requests fill a whole job. With an outsourced admin, you pay for the hours you use, without hiring. Your requests and configuration are documented: if needed, another administrator can take over.

Hours can be adjusted from 4 to 16 hours a month. Plans come with a 3-month commitment; unused hours roll over to the next month, once.

Super Admin CRM is an independent consultant: there is no backup team. Your requests are documented and tracked to make continuity of service and knowledge transfer easier if needed, including to an in-house administrator.

Hand your Salesforce administration to an expert

An outsourced Salesforce administrator, responsive and proactive, for a CRM that stays up to date and serves your teams.

Describe my problem