Salesforce support
One specific problem, solved fast.
For: A bug or a one-off change, no subscription.
€120 excl. VAT per hour, free quote
- Billed on actual time
- Diagnosis before any work
On-demand Salesforce support
Your Salesforce problems, solved without a big project.
Reports, permissions, Flows or bugs: an expert steps in when you need one, without hiring or an agency.
- Reply within one working day
- Quote first
- No subscription
Users · Joiners and leavers this monthFictitious data
| User | Profile | Action |
|---|---|---|
| Julie M. | Sales | User created |
| Karim B. | Support | Permissions adjusted |
| Paul R. | Former sales rep | Deactivated, records transferred |
Access checked with each user
Report · Opportunities with no activity (30 days)Fictitious data
| Opportunity | Amount | Last activity |
|---|---|---|
| Valmont Group – 2027 renewal | €120,000 | 47 days ago |
| Morel Transport – 25 extra licences | €58,000 | 36 days ago |
| Lilac Clinic – Patient portal | €95,000 | 33 days ago |
Report built and ready to use
Flow · Follow-up after a quoteFictitious data
- Trigger: the opportunity moves to Proposal Sent
- Follow-up task due in 7 days created for the sales rep
- Notification sent to the manager
Flow fixed, tested and activated
Configuration · This week's changesFictitious data
- Lead Source field added
- Industry validation rule adjusted
- Opportunity page layout simplified
Changes deployed and documented
Our Salesforce services
À la carte services that fit your needs: support, administration, maintenance, reports, automation, development and access management.
Salesforce support
Fast answers to your questions, incidents and blockers.
Outsourced admin
Day-to-day management of your Salesforce org.
Salesforce maintenance
A reliable, up-to-date CRM that keeps performing.
Reports and dashboards
Clear, useful reports for your teams.
Automation (Flows)
Building, fixing and improving your automations.
Profiles and permissions
Access and user permission management.
Salesforce development
Custom development (Apex, LWC) and integrations, with a trusted partner developer.
Demo
See how a Salesforce problem can be solved
Pick a common situation.
Fictitious data
Before
The sales manager cannot tell which opportunities have gone quiet.
All opportunities · no filter214 rows
| Opportunity | Status | Activity |
|---|---|---|
| Valmont Group – 2027 renewal | Open | — |
| Morel Transport – 25 extra licences | Open | — |
| Fabre Partners – Migration | Won | 12/09 |
| Lilac Clinic – Patient portal | Open | — |
| Roux Printing – Extension | Lost | 03/07 |
After
A Salesforce report lists opportunities with no activity for 30 days.
Opportunities with no activity · 30 days3 to follow up
| Opportunity | Amount | Last activity |
|---|---|---|
| Valmont Group – 2027 renewal | €120,000 | 47 days ago |
| Morel Transport – 25 extra licences | €58,000 | 36 days ago |
| Lilac Clinic – Patient portal | €95,000 | 33 days ago |
Result
Every Monday, the sales team knows which deals to follow up.
Before
A user cannot access the data they need.
Account · Valmont Group
Insufficient privileges
You don't have access to this record.
After
Permissions are adjusted and access is checked with them.
Account · Valmont Group
Access checked with the user
- Read access to accounts in their region
- Edit access to their opportunities
Result
The sales rep works in Salesforce, with no more access than needed.
Before
An automation fails every time an opportunity is created.
New opportunity
An unexpected error occurred
FIELD_CUSTOM_VALIDATION_EXCEPTION
After
The cause is found, fixed and tested before reactivation.
Flow · Opportunity creation
- Opportunity created
- Account update
- Follow-up task
Version 4 active · tests passed
Result
Opportunities save again, and future errors reach the admin by email.
Three ways to help you
From a one-off problem to delegated administration. Prices exclude VAT.
Salesforce maintenance
A reliable CRM, month after month.
For: A live Salesforce org to keep clean and up to date.
Plan of 4 or 8 hours a month
- Corrective, preventive and adaptive
- Monthly report
Outsourced admin
A Salesforce admin, without hiring.
For: Teams without a dedicated Salesforce administrator.
Plan of 4 to 16 hours a month
- Org review and documentation
- A single point of contact
Your contact
Your Salesforce expert
Séton EstumentoLinkedIn profile (new tab)
Over 10 years of experience working for your CRM.
Independent Salesforce consultant, Business Analyst and administrator. He has led projects and maintained orgs of 400 to over 2,000 users in luxury goods, cosmetics, payments, shipping and manufacturing. You talk directly to the person doing the work.
- Salesforce Business Analysis
- Sales Cloud
- Service Cloud
- Field Service
- Life Sciences
- Administration and optimisation
- Business understanding
- 10+ yearsof Salesforce projects
- 5 sectorsluxury, cosmetics, payments, shipping, manufacturing
- 400 to 2,000+users per org
- EN · ES · FRworking languages
- Access limited to the scope
- Testing before production
- Your approval
- Confidential data
Contact
Tell us about your Salesforce
A bug, a report to build, a Flow to fix, maintenance to set up? Three fields are enough.
- First reply within one working day, Monday to Friday (Paris time, CET).
- A diagnosis and a price before any work.
- Nothing is binding until you accept the quote.